Privacy Policy

Effective Date: November 2024

Welcome to the website of Cooperative Agricultural Support Services (CASS). We value your privacy and are committed to ensuring transparency and security regarding your information. This Website Privacy Policy and Terms of Use outlines how we collect, use, and protect information on this website and the terms governing your use of our site.

This Privacy Policy governs the manner in which CASS websites collect, use, maintain and disclose information collected from users (each, “You” or “User”). 

Information We Collect

1

Personal Information

We collect personally identifiable information (such as your name, email address, phone number) only when you voluntarily provide it, such as through contact forms, surveys, inquires, and feedback we receive from you.

2

Non-Personal Information

We may automatically collect non-personal data (e.g., IP address, browser type, device information) to improve our website functionality and user experience. This data does not identify individual users.

3

Cookies

This website uses cookies and similar technologies to enhance user experience. Cookies are text files that websites use to (a) recognize repeat visitors; (b) facilitate a visitor’s use of the site; and (c) compile aggregate data and improve the website. You can disable cookies in your browser settings, though some website features may not function as intended.

User Information

CASS does not intentionally collect Personally Identifiable Information about Users when websites are visited unless such information is voluntarily provided by a User to CASS. CASS does collect and store certain information automatically, as do most web servers. CASS automatically collects and stores only the following information when its websites are visited by Users: 

  • The Internet domain and IP address from which you access our website;
  • The type of browser and operating system used to access our website;
  • The date and time you access our website;
  • The pages you visit; and,
  • If you linked to our website from another Web site, the address of that website. 

CASS may collect information from Users, including, but not limited to, when Users visit our site, register on the site, subscribe to the newsletter, respond to a survey, fill out a form, and in connection with other activities, services, features or resources CASS may make available on its websites. Users may be asked for, as appropriate, name, phone number, and/or email address. CASS will collect information from Users only if they voluntarily submit such information. Users may visit our site anonymously, and can always refuse to supply information, with the understanding that it may prevent them from engaging in certain website related activities.

CASS may use the information it collects for statistical purposes only for permissible purposes under applicable law, including to determine popularity of sections of the website, as well as reviewing total number of users on a monthly basis. CASS may also track the keywords that are entered into our search engine service to measure interest in specific topics, but we do not track which terms a particular user enters.

CASS websites may use Cookies to enhance User experience. A User’s web browser places Cookies on their computer for record-keeping purposes and sometimes to track information about them. User may choose to set their web browser to refuse cookies, or to alert User when cookies are being sent. 

How We Use Information

The information we collect is used to:

•  Improve customer service – Your information helps us to respond to inquiries or service requests. 

•   Improve website content and usability and to help us understand how people are using our services.

•   Notify you of updates or relevant information related to our agency. 

•   We may also release your information when we determine release is appropriate to comply with local, state and federal, or to protect ours or others’ rights, property, or safety. 

•   To notify you in case of an emergency. 

We do not sell, rent, or share personal information with third parties for marketing purposes.

Data Security

We implement reasonable technical and organizational measures to protect your personal data from unauthorized access, alteration, or disclosure. However, no method of transmission or storage is 100% secure.

Third-Party Links

Our website may include links to external websites. We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information.  We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies. This does not include trusted third parties who assist us in operating the Site, conducting our business, or serving you, so long as those parties agree to keep this information confidential.  We may analyze our Site logs to continually improve the value of the materials available on our Site. Our website logs are not personally identifiable, and we make no attempt to link them with the individuals that browse the Site.

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.